Sales Operations Manager, Hyundai

Job Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

 

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

·         Medical, Dental and Vision plans that include no-cost and low-cost plan options

·         Immediate 401(k) matching and vesting

·         Vehicle purchase and lease discounts plus monthly vehicle allowances

·         Paid Volunteer Time Off with company donation to a charity of your choice

·         Tuition reimbursement

 

What to Expect

The Sales Operations Manager, Hyundai is responsible for analyzing program performance and assist in development of new programs that are the key drivers of HCA originations and profit. This role will collaborate directly with the HMF Field Team to drive penetration and key messaging on joint initiatives. In addition, serving as a point of contact with the OEM this role will be responsible for overseeing the initial launch execution for new programs and processes to support OEM sales.

What You Will Do

1.     Program Launch Operations

·         Develop, implement, and optimize sales operations processes to launch Hyundai programs to include dealer retail and lease bulletins, HCA guidelines, special programs bulletins

·         Manage program operations with external & internal partners through effective collaboration. 

·         Increase efficiency, productivity, and performance for launch process

2.     Infrastructure

·         System oversight for iCost, Blaze, and other internal system requirements and implementation.

·         Continuously assess sales operations with program launches to ensure best practices, standardization, compliance, and operational efficiency

3.     Billing and Invoice

·         Collaborate with Finance/Accounting for monthly invoice and billing review

·         Adhere to KSOX governance frameworks, standards, and processes to ensure consistent execution of billing strategies with OEM

4.     Program Support

·         Collaborate with field team on program updates, joint messaging on key initiatives, and HCA Pen% performance

·         Resolve program issues that arise from day-to-day activities

5.     Reporting

·         Complete ad-hoc gathering/reporting/presentation preparation for executive proposals and internal sales updates

·         Collaborate with senior sales leadership to help execute sales strategies and align operational processes with business goals.

 

Qualifications
 

What You Will Bring

·         Minimum 5-7 years related experience in Sales, Finance, or Marketing role with emphasis on strategy development, pricing, project planning, and strategic analysis.

·         Financial Services experience preferred

·         Prior experience working within Automotive Finance as well as consulting experience preferred

·         BA/BS Degree in Business Administration, Finance, Economics, or related field.

·         Excellent interpersonal, organizational and time/project management skills.

·         Proficient with Microsoft Office Suites including Power Point, Visio, MS Project, Excel, Access.

·         Strong analytical skills with the ability to work with large datasets.

·         Demonstrated competence with research, analysis and project leadership

Work Environment

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

  

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

 

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.

 

Primary Location
: United States-California-Irvine

Work Locations
: 
Headquarters 1 
3161 Michelson Dr. Ste 1900 
 Irvine 92612


Job
: OEM Support

Job Type
: Regular

Overtime Status
: Exempt

Schedule
: Full-time

Minimum Salary: $
82,400.00

Maximum Salary: $
127,600.00