Retail Outlet Manager

Job Description

POSITION SUMMARY —  Responsible for the day-to-day operations of the retail store by providing the highest level of service and satisfaction to customers, meeting monthly sales goals, and controlling expenses. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
 
WORK ENVIRONMENT — Must be willing and able to work in an environment exposed to elements that can include but are not limited to coolant, dust, mist, elevated noise, and uncontrolled temperatures.
 
 
ESSENTIAL FUNCTIONS

• Plan, assign, and direct work assignments


• Conduct interviews, provide training, and performance reviews for employees


• Approve timesheets and PTO requests


• Maintain inventory levels at the retail store


• Arrange and display product in a manner that is appealing to customers


• Promote daily product specials


• Identify current and future customer needs


• Address customer complaints and concerns


• Analyze operating and financial statements for profitability ratios


• Secure inventory by implementing security systems


• Monitor the pick-up and delivery of product


• Maintain professional and technical knowledge by attending educational workshops


• Formulate pricing policies by reviewing merchandising activities


• Determine needed sales promotions on a daily basis


• Post merchandise advertisements on various websites such as eBay, Craigslist, etc.


• Install truck accessories to meet customer requirements


• Maintain a clean and safe environment for employees and customers


• Ability to stop the production line and/or prevent shipment of products due to nonconformance or potential nonconformance products to our customers


• Maintain and support the environmental policy with deployment, governance of the policy and processes, evaluation and taking action for process improvement

• Retail automotive experience


• Customer/client focused


• Mechanical aptitude


• Inventory management skills


• Strong understanding of retail sales