International Development Specialist

Job Description

Salary Range:$70,000.00 To $80,000.00 Annually

International Development Specialist

WeatherTech Direct is seeking a qualified International Development Specialist to perform market research and deliver prompt, efficient and professional customer support and product knowledge via phone, email and face-to-face interactions to our international customers.

This is a great opportunity to join the WeatherTech Direct team!

• Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!

As an International Development Specialist, you will

• Manage customer accounts with a view to maximizing their value


• Create business cases and other pitch materials to sell 


• Develop and implement Global E-Commerce strategies for expansion while ensuring strategies align with the overall business model


• Create and make strategic presentations to leadership inside and outside the organization


• Field and respond to incoming sales enquiries with the intent of maximizing their sales potential whilst delivering the best possible service to customers


• Identify and secure sales and other commercial opportunities


• Formulate and execute a commercial strategy to generate new revenue streams.


• Deliver excellent customer service and demonstrate a high degree of professionalism 


• Work closely with the international team and management to formulate quotes, obtain status of orders, resolve product inquiries, etc. 


• Provide timely feedback to management regarding service failures or customer concerns


• Perform market research and analyze internal department procedures to achieve all sales targets


• Perform customer product trainings via zoom or in person. 


• Proactively acquire new customers through outbound calling/emailing initiatives


• Attend new product training sessions as required


• Attend international trade shows, and commercial conferences to stay up-to-date on international sales rules and regulations as required 


• Establish, review, and report market activity, market penetration, pricing, margins, selling approaches and itineraries to product management


• Resolve issues by working with the customer, sales, and product marketing/development.


• Follow company safety rules and keep designated work area in a clean and orderly condition


• Perform other duties as assigned

Qualified Candidates will have

• 1-2 years prior experience 


• A high school diploma or equivalent 


• Excellent written and communication skills (Bilingual is a plus- Spanish, or any other language) 


• Knowledge of various social media platforms such as Facebook, Instagram, etc. 


• Understanding of common business practices relating to pricing, terms, shipment, taxes, payment and services 


• Professional and concise verbal and written communication skills as well as active listening skills to fully comprehend customer needs 


• Strong interpersonal, organizational and conflict resolution skills to effectively work with customers as well as other departments within the company


• A highly developed sense of integrity and commitment to customer satisfaction


• The capability to handle adversity and conflict with successful outcomes 


• The ability to systematically and logically to resolve problems 


• Strong attention to detail and ability to multi-task 


• The ability to work independently and collaboratively as part of a team


• Proficiency with Microsoft Office and data search/entry


• Authorization to work in the United States 

Why you’ll love working at WeatherTech Direct

WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and clean and safe workspace. Employees are offered an array of perks including: 

• Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short-and-long term disability, and company-paid life insurance


• 401(k) with employer matching


• Paid vacation, holidays, and personal time