Sales Manager

• Conducted regular training sessions on product knowledge, objection handling techniques, and closing strategies for the sales team.
• Built and maintained a strong client base through exceptional customer service, resulting in a high rate of repeat business.
• Stayed up to date on industry trends and competitor offerings to provide accurate information to customers.
• Assisted customers in selecting the right products for their vehicle based on their needs, preferences, and budget constraints.
• Managed all aspects of the sales process from initial contact through delivery of product ensuring customer satisfaction at every stage.

Assistant Manager

·         Assisted in the management of daily operations, ensuring smooth and efficient workflow.

·         Supervised and trained a team of 10 employees, providing guidance and support to maximize productivity.

·         Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction.

·         Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage.

·         Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.

·         Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.

·         Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods.

·         Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly.

·         Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies.

·         Monitored employee performance through regular evaluations, providing constructive feedback for professional development.

·         Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary.

·         Developed employee schedules based on business needs while optimizing staffing levels during peak hours.

·         Coordinated special events or promotions within budget constraints while exceeding customer expectations.

·         Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency.

·         Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team.

Sales Manager

• Led a team of 5 sales representatives, providing coaching and guidance to drive performance and achieve revenue goals.
• Conducted regular training sessions on product knowledge, objection handling techniques, and closing strategies for the sales team.
• Established strong relationships with key accounts, resulting in repeat business and referrals.
• Managed the entire sales cycle from prospecting to closing deals.
• Analyzed market trends and competitor activities to identify new business opportunities and stay ahead of industry changes.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and providing coaching as needed.
• Mentored junior members of the sales team, providing guidance and support to help them achieve their targets.

Store Manager

• Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
• Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis.
• Managed a team of 5 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction.
• Conducted regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment.
• Developed employee schedules based on business needs while effectively managing labor costs within budget constraints.
• Ensured compliance with company policies, procedures, and safety regulations.
• Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation.
• Created comprehensive training programs for new hires as well as ongoing development plans for existing staff members.
• Established strong relationships with local community organizations through sponsorships or partnerships which increased brand visibility.
• Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability