Strategic Account Manager

Job Description

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Position Summary

The Strategic Account Manager, BSRO Fleet Sales drives day to day business development, increases profitability, and improves customer satisfaction for national and regional accounts. This role is headquarters based, works cross functionally, and has a direct relationship with the National Account Managers. The Strategic Account Manager, BSRO Fleet Sales analyses business results (revenue and gross profit) on the daily, develops fleet operational strategy, and creates contact plan to guide fleet account managers and field teammates.

Responsibilities

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  Dedicated owner of day-to-day business development focused on Tier 1 accounts.

  
  


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  Cultivate relationships with BSAM National Accounts Managers to drive greater penetration within the existing customer base.

  
  


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  Understand account level P&L and identify strategies to grow both sales and profits.

  
  


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  Mine sales data to identify account opportunities in existing and new accounts and make informed recommendations regarding product/service terms that will maximize sales and profits.

  
  


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  Employ a standardized process to gather information about accounts, identify decision makers, understand business challenges and priorities of fleets’ senior management, analyze data, and prioritize critical opportunities.

  
  


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  Responsible for developing fleet specific operational strategies and contact plan to guide field teammates to support growth, profitability, and sales goals.

  
  


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  Evaluates issues preventing fleet sales; address customer concerns, resolving issues, and ensure timely response to inquiries.

  
  


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  Conduct quarterly and annual business reviews with internal senior leaders to understand their needs while highlighting the B2B business within BSRO.

  
  


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  Partner cross-functionally with the operations, field, and marketing teams to deliver on our service promises.

  
  

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  Proven track record of success in sales, particularly managing large national accounts

  
  


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  Excellent communication, negotiation, and relationship-building skills

  
  


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  Strong analytical and problem-solving abilities

  
  


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  Deep understanding of the industry and market dynamics

  
  


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  Ability to travel to meet with clients across the assigned division

  
  


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  Bachelor's degree in business, sales, or a related field

  
  

Preferred Qualifications

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  Minimum of 8 years of national account experience

  
  

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  Bachelor's degree; 6 y+ years of relevant experience including 3-5 years management or direct/indirect leadership experience

  
  


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  Or Master's degree; 4+ years of relevant experience including 2-4 years management or direct/indirect leadership experience

  
  

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.